Introduction

At LEEDtricks, we prioritize your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Information Collection

We collect information that you provide directly to us, such as when you create an account, purchase a service, or contact us for support. This may include your name, email address, phone number, payment information, and any other details you choose to provide.

Use of Information

We use the information collected to:

Provide and improve our services

Process transactions and send you related information

Communicate with you, including responding to your comments and questions

Send you technical notices, updates, security alerts, and support messages

Monitor and analyze trends, usage, and activities in connection with our services

Information Sharing

We do not share your personal information with third parties except in the following circumstances:

With your consent

For external processing with trusted partners who comply with our data protection standards

To comply with laws and regulations or respond to legal requests

To protect the rights, property, and safety of LEEDtricks and our users

Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact us at support@leedtricks.com.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have any questions about this privacy policy, please contact us at support@leedtricks.com.

Terms of Use

Acceptance of Terms

By accessing and using LEEDtricks.com, you agree to comply with and be bound by these terms of use. If you do not agree with these terms, please do not use our website.

Use of Services

You agree to use our services only for lawful purposes and in accordance with these terms. You are responsible for all activities that occur under your account.

Account Registration

You may need to create an account to access certain features of our website. You agree to provide accurate and complete information and to keep this information up to date. You are responsible for maintaining the confidentiality of your account and password.

Intellectual Property

All content on LEEDtricks.com, including text, graphics, logos, and software, is the property of LEEDtricks or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components.

Limitation of Liability

In no event shall LEEDtricks be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services.

Changes to Terms

We may modify these terms of use at any time. We will notify you of any changes by posting the updated terms on our website. Your continued use of our services after the changes take effect constitutes your acceptance of the new terms.

Governing Law

These terms of use are governed by and construed in accordance with the laws of the jurisdiction in which LEEDtricks operates, without regard to its conflict of law principles.

Contact Us

If you have any questions about these terms of use, please contact us at support@leedtricks.com.

Refund Policy

General Refund Policy

At LEEDtricks, we strive to ensure customer satisfaction. If you are not satisfied with a purchase, you may be eligible for a refund under certain conditions.

Eligibility for Refunds

Refunds are available for:

Courses and services that have not been accessed or used

Services that were not delivered as promised

Refund Request Process

To request a refund, please contact us at support@leedtricks.com within 30 days of purchase. Please provide your order details and the reason for the refund request.

Refund Approval

Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. Approved refunds will be processed and a credit will be applied to your original method of payment within a certain number of days.

Non-Refundable Items

Certain items are non-refundable, including:

Downloadable software products

Customized training sessions

Any service that has been substantially completed

Changes to This Policy

We reserve the right to modify this refund policy at any time. We will notify you of any changes by posting the new policy on our website.

Contact Us

If you have any questions about our refund policy, please contact us at support@leedtricks.com.